Responsible Gaming
at 44bat

01 Our Commitment to Safe Play

44bat is Bangladesh's premier online betting and casino platform, and we take our responsibility toward the players who trust us extremely seriously. Responsible gaming is not an afterthought at 44bat — it is a core part of how we design and operate our platform. Every feature we build, every promotion we run, and every support interaction we have is filtered through the question: is this good for our players in the long run?

We believe that gambling, when approached as a leisure activity with clear boundaries, can be an enjoyable and entertaining pastime for adults across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and throughout Bangladesh. Our role is to provide a safe, transparent, and fair environment in which that entertainment can take place — and to step in with the right tools and support when things move beyond entertainment.

The measures described on this page reflect our ongoing commitment to player wellbeing. We review and update our responsible gaming framework on a regular basis to ensure it reflects the latest guidance on player protection and problem gambling intervention.

02 Age Restriction & Verification

44bat is strictly an 18+ platform. Gambling by persons under the age of 18 is prohibited without exception. This applies to all products available on the 44bat platform, including sports betting, live casino games, slots, and any other gaming products we may introduce in the future.

How We Verify Age

At the point of registration, all players are required to confirm that they are aged 18 or above. We reserve the right to request documentary proof of age at any time, including — but not limited to — at the point of a first withdrawal request, when a player's account is flagged by our compliance monitoring systems, or on a random-sample basis as part of our routine verification programme.

Acceptable age verification documents include a valid Bangladesh National Identity Card (NID), a valid passport, or a government-issued birth certificate accompanied by a photo ID. Until age is verified to our satisfaction, we may place a temporary restriction on withdrawals or on access to certain products.

Protecting Minors

If you share a device with younger family members, we strongly recommend using device-level parental control software to prevent minors from accessing gambling websites. Please ensure your 44bat account credentials are kept confidential and are never shared with or accessible to anyone under 18. If you believe a minor has accessed a 44bat account, please contact our support team immediately so that the account can be reviewed and secured.

03 Recognising Problem Gambling

Problem gambling can affect anyone, regardless of their income, background, or level of gambling experience. It often develops gradually and can be difficult to recognise from the inside. The first step toward getting help is acknowledging that gambling may have moved from being an enjoyable pastime to something that is causing harm.

The following self-assessment questions are based on widely recognised problem gambling screening tools. If you answer "yes" to three or more of these questions, we encourage you to speak with our support team or contact a professional counselling resource.

04 Player Protection Tools

44bat provides a comprehensive suite of player protection tools that can be accessed directly from your account settings. These tools are designed to give you meaningful control over your gambling activity before a problem develops — not only after one has already taken hold. We encourage all players to familiarise themselves with these tools and to set limits that reflect their personal financial situation and entertainment budget.

To access these tools, log in to your 44bat account and navigate to Account Settings → Responsible Gaming. If you encounter any difficulty setting a limit or tool, contact our support team via live chat and a team member will assist you directly — free of charge and without any pressure to change your decision.

05 Self-Exclusion

Self-exclusion is a powerful tool for players who feel that gambling has become, or is at risk of becoming, a serious problem. When you self-exclude your 44bat account, you are making a commitment to stop gambling on our platform for a defined period — and we enforce that commitment on your behalf.

How Self-Exclusion Works at 44bat

Once your self-exclusion request is confirmed, the following actions are taken within 24 hours:

Exclusion Periods Available

44bat offers the following self-exclusion durations: 6 months, 1 year, 2 years, 5 years, and permanent exclusion. We recommend choosing a period that genuinely reflects your personal situation. If you are uncertain, our support team can guide you without pressure toward the option that best protects your long-term wellbeing.

06 Deposit & Loss Limits

One of the most effective ways to keep gambling within safe boundaries is to set a firm spending limit before you start — not after you have already exceeded your comfort zone. 44bat's deposit and loss limit tools are available to all registered players and can be configured in under two minutes from your account settings.

Why Set a Deposit Limit?

A deposit limit creates a hard financial ceiling that the platform enforces on your behalf, removing the temptation to top up your account beyond what you can comfortably afford. Unlike a personal resolution to "spend less", a platform-enforced deposit limit is automatic and cannot be bypassed in the heat of the moment. This makes it a far more reliable financial protection tool for players who are serious about staying in control of their spending.

Setting Your Limit

You can set a daily, weekly, or monthly deposit limit by visiting Account Settings → Responsible Gaming → Deposit Limits. Enter the maximum amount in BDT (Bangladeshi Taka) that you are comfortable depositing in the chosen period. The limit applies to all payment methods combined — bKash, Nagad, Rocket, Upay, and bank transfers all count toward the same limit.

Important Rules About Changing Limits

• Decreasing a limit takes effect immediately. You can reduce your limit at any time, and the lower amount will apply from the moment you confirm the change.
• Increasing a limit is subject to a mandatory cooling-off period: 24 hours for daily limits, 7 days for weekly limits, and 30 days for monthly limits. This cooling-off period is non-negotiable and exists specifically to prevent impulsive increases made in the heat of the moment.
• If you have a loss limit set and it is reached, your account will be restricted from placing further bets or wagers until the limit period resets, regardless of your current deposit balance.

07 Session Time Controls

Time can pass very quickly when you are engaged in live casino games or chasing a winning streak on the slots. Session time controls are designed to keep you aware of how long you have been playing and to give you a natural break point at an interval you have chosen in advance — before fatigue or emotional momentum starts to affect your decision-making.

Session Time Limit

Set a maximum session length (for example, 60 minutes or 90 minutes) from your account settings. When this limit is reached, your active game session will pause and you will be presented with a summary of your session — including time played, total wagered, and net result. You can then choose to close the session or, if your session limit permits continuation, resume after confirming a deliberate choice to do so.

Reality Check Intervals

If you prefer a softer prompt rather than a hard session cutoff, enable Reality Check notifications. These display a non-intrusive overlay at your chosen interval (every 15, 30, or 60 minutes) showing:

• Total time in session since your last break
• Total amount wagered during the session
• Net result (profit or loss) for the current session
• A prompt asking whether you wish to continue or end the session

Reality checks are entirely optional and can be turned on or off at any time. However, we strongly recommend enabling them — particularly for players who enjoy extended gaming sessions on live casino tables or high-volatility slot titles.

Time-Out Feature

A time-out is a short-term account suspension designed for players who recognise they need a planned break but do not require a full self-exclusion. Unlike self-exclusion, a time-out is intended for temporary breaks and is available in the following durations: 24 hours, 48 hours, 72 hours, 7 days, and 30 days.

During a time-out period, your account is suspended from all gambling activity. Marketing communications are paused for the duration of the time-out. When the time-out period expires, your account is automatically reactivated — unlike self-exclusion, which requires a written reactivation request.

08 Support & Resources

If you believe gambling is becoming a problem for you or for someone close to you, reaching out for help is the most important step you can take. 44bat's responsible gaming support team is available 24 hours a day, 7 days a week, 365 days a year. There is no charge for this support, and all conversations are handled with complete confidentiality.

Beyond our internal team, we strongly encourage players to seek guidance from independent organisations that specialise in gambling harm prevention and recovery. Professional counsellors and peer support networks can provide a level of specialist help that goes beyond what a platform support team can offer.

Tips for Keeping Gambling Safe

• Always set a budget before you start playing and treat it as a fixed entertainment expense — not an investment.
• Never gamble with money that is allocated for essential living costs such as rent, utilities, food, or loan repayments.
• Take regular breaks. Step away from the screen at least once every hour during a gaming session.
• Do not gamble when you are feeling stressed, anxious, depressed, or under the influence of alcohol.
• Avoid chasing losses. If you have hit your session loss limit, close the platform and come back another day — or not at all.
• Think of any winnings as a bonus, not as income you can rely on or plan around.
• Keep a record of your gambling activity — time spent and money deposited — so you maintain a clear and honest picture of your habits.
• Talk openly with someone you trust about your gambling. Secrecy is one of the earliest warning signs of a developing problem.